What do your customers, potential customers, and others get when they call you after hours with an urgent or emergency call?   If you use Answer Kwik Live Answering Service to answer your line after hours, they will get a competent professional who will answer promptly, gather the proper information from the caller, relay the message quickly according to your instructions, and document the whole transaction meticulously.

We will answer all calls in your company's name, using a greeting that you specify. We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account.

The convenience of setting your appointments during or after office hours will be highly appreciated by your clients. The consistent attention to detail of our experts will make this a positive experience for you and your clients.

With this service you can offer 24/7 support, complaint or information lines to your customers.

Our Consultants will be glad to analyze your specific needs and suggest custom tailored programs for your application, providing the best solution alternatives and investment options.

In this critical area, our Customer Service professionals deliver courteous and solution oriented responses on your behalf consistently.

Answer Kwik will contact your database to confirm and update critical data elements and append highly relevant marketing information such as: business activity, SIC codes, number of employees, turnover and senior decision makers contact names.

We maximize your campaigns direct response minimizing hold times and drop rates while maximizing the quality of attention to insure a satisfied and returning customer.

We can introduce your event, capture relevant information, fax or email registration forms, confirm attendance and broadcast event reminders. Additionally we can assist you in updating your database prior to launching the event.

Lead Generation (both Inbound and Outbound) according to your requirements is an activity much in demand for our consistent quality results.

Market Research (both Outbound and Inbound) is a strategic activity we conduct on behalf of our clients. Our market research specialists deliver the necessary results for your evaluation.

Answer Kwik’s Call Center Experts handle your customer orders, promptly, accurately and courteously.

How often are all the lines on your office phone busy? When calls are blocked, revenue is lost because when callers get a busy signal they go to your competition.
All businesses experience peak inbound call times, whether daily, weekly or seasonally. Also sometimes, there are simply more calls than staff available to answer them.
SO...      Set up an account at our answering service, forward the last line on your office phone to your exclusive number at our service which will always be answered in your company name.

We place Voter ID, Voter persuasive, GOTV (Get out the vote) and Patch through inbound/outbound calls.

Outbound and Inbound Sales - two key activities for many of our clients – are handled by our sales experts with flexibility and professionalism with consistently above average results.

We conduct telephone inbound and outbound surveys on behalf of our clients and deliver the results in the format requested ready for analysis.

A Live Agent answers your calls with a customized greeting and makes that first impression friendly, helpful and professional. Top notch attention 24 hours a day, 7 days a week.